ITIHASA Platform: Terms and Conditions Effective Date: 14-09-2024

Welcome to ITIHASA - Mapping Our Past, a platform dedicated to mapping India's historical heritage through immersive 3D animations, interactive storytelling, and scholarly content. By accessing our platform, you agree to be bound by the following Terms and Conditions, which govern your use of ITIHASA's services and features.

1. Acceptance of Terms
By accessing, browsing, or using ITIHASA, you signify that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations under the jurisdiction of the laws of India. If you do not agree with any of these terms, you should discontinue using the platform.

2. User Account Registration
To access certain features of ITIHASA, including purchasing digital content, you must create an account.
You are responsible for safeguarding your login information, including your password.
You agree to notify ITIHASA immediately of any unauthorized access to your account.

3. Platform Services and Features
3D Animations & Interactive Storytelling: ITIHASA offers digital content that includes animations, timelines, and interactive historical events.
Subscriptions and Purchases: Some content may be offered as a one-time purchase or subscription-based access.
User Contributions: Certain features allow users to contribute content, interact through forums, or engage in discussions.
Content Personalization: ITIHASA provides personalized recommendations based on your preferences and past interactions.

4. Digital Content License
All digital content on ITIHASA is protected by copyright and intellectual property laws as per Indian Copyright Act, 1957.
Upon purchase or subscription, you are granted a non-exclusive, non-transferable, revocable license to access the content for personal, non-commercial use.
You may not reproduce, distribute, publicly display, or exploit any content on ITIHASA without our prior written consent.

5. Purchases, Payments, and Refunds
All payments are processed through secure third-party payment gateways as per The Payment and Settlement Systems Act, 2007 and relevant regulations from Reserve Bank of India (RBI).
Pricing: All prices are listed on the platform and are subject to change. Prices include applicable Goods and Services Tax (GST) unless specified otherwise and are applicable during the payment.
Refunds: Refunds for digital content are generally not provided unless there is a technical issue that prevents access. Refund requests will be reviewed on a case-by-case basis, and the decision will be at ITIHASA's sole discretion. If refund is accepted, refund will be processed within 7 to 10 days.
Subscription Cancellation: Users may cancel their subscriptions at any time. Access to content will be revoked after the current subscription period ends. Contact us at info@souratron.com for subscription cancellation.

6. Intellectual Property
The ITIHASA platform and all its content, including 3D animations, videos, articles, designs, and logos, are the intellectual property of ITIHASA or its licensors, protected under The Indian Copyright Act, 1957, and The Trademarks Act, 1999.
Unauthorized copying, distribution, or use of any content or material on the platform may result in termination of your account and possible legal action.

7. User-Generated Content
Users who contribute content (e.g., forum posts, discussions, or media) grant ITIHASA a non-exclusive, royalty-free, perpetual, and irrevocable license to use, display, and distribute that content.
You agree not to post content that is illegal, harmful, offensive, or in violation of any third-party rights.
ITIHASA reserves the right to remove any user-generated content at its discretion.

8. Third-Party Links and Services
ITIHASA may contain links to third-party websites or services that are not owned or controlled by ITIHASA. We are not responsible for the content, privacy policies, or practices of any third-party services.
Your interactions with third-party services are solely between you and the respective third-party, and ITIHASA is not liable for any issues that arise from such interactions.

9. Security and Data Protection
We take data security seriously and implement industry-standard measures to protect user data.
However, no system is 100% secure, and ITIHASA does not guarantee the security of data transmitted over the internet. You agree that any transmission of personal data is at your own risk.

10. Privacy Policy
By using ITIHASA, you agree to the terms of our Privacy Policy (see below), which describes how we collect, use, and share your personal data.

11. User Conduct and Restrictions
Users must not use the platform for any illegal activities or to harass, defame, or harm others.
You agree not to reverse-engineer, decompile, or modify any part of the ITIHASA platform.
ITIHASA reserves the right to terminate your access if you engage in prohibited activities.

12. Termination of Use
ITIHASA reserves the right to suspend or terminate your account and access to the platform at its discretion, especially in cases of violations of these Terms and Conditions.

13. Disclaimer and Limitation of Liability
ITIHASA provides its platform on an "as is" basis and does not warrant the accuracy or completeness of historical information.
We are not liable for any damages, including but not limited to loss of data, profits, or service interruptions.

14. Governing Law and Jurisdiction
These Terms are governed by the laws of India, and any disputes related to these Terms or the platform must be resolved in the courts of Hyderabad, Telangana.

ITIHASA Platform: Privacy Policy
Effective Date: 14-09-2024
At ITIHASA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the ITIHASA platform, in compliance with The Information Technology Act, 2000 and The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect>
We collect the following types of information from users: Personal Information: This includes your name, email, phone number, billing information, and any other information provided during registration or when making purchases.
Automatically Collected Information: This includes your IP address, browser type, device identifiers, browsing behavior, and cookies to track how you use the platform.
User-Generated Content: Content you upload, post, or otherwise share on ITIHASA, such as forum contributions or feedback.

2. How We Use Your Information
We use your personal information to:
Provide and improve the ITIHASA platform.
Process your transactions and manage your subscriptions.
Send marketing communications, newsletters, and promotions, but only with your consent.
Personalize your experience by recommending content based on your preferences.
Respond to customer support inquiries or resolve issues.

3. Data Sharing and Disclosure
Third-Party Service Providers: We may share your information with trusted service providers (e.g., payment processors, email service providers) to perform services on our behalf.
Legal Requirements: We may disclose your information to comply with legal obligations under Indian laws, enforce our terms, or protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of ITIHASA, user data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies
ITIHASA uses cookies to collect information about how users interact with the platform. You can manage your cookie preferences through your browser settings, though disabling cookies may limit some features.

5. Data Security
We use encryption and secure data storage measures to protect your personal information.
Although we take strong precautions, no data transmission or storage system can be guaranteed as 100% secure. You acknowledge the inherent risks of providing personal data online.

6. User Rights
You have the right to request access to your personal data, correct inaccuracies, or request deletion of your data.
You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

7. Data Retention
We retain personal data for as long as necessary to provide services or as required by law. You can request the deletion of your account and personal data at any time by contacting us.

8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the platform, and the updated date will be reflected. Continued use of the platform after changes signifies your acceptance of the revised policy.

9. Contact Information
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
Souratron IT Solutions
Email: info@souratron.com